Hampton Inn Houston-The Woodlands

Value & Staff were very helpful for someone on a limited budget. Pool & whirlpool were clean. Room was comfortable. Great location!

Nothing

Outside entry doors. Very damp rooms. Noisy as it is near freeway. Very small crowded bathroom area. Not up to the standard of other Hamptons we have stayed at.

Pool nice breakfast decent

Room was humid even in the covers of the bed!!

Exterior access to rooms

Exterior access to rooms

front desk staff was excellent and accomodating.craig and tim were great.breakfast good every day.

n/a

They gave me an old room. The room had a musty smell. Bed was awful; old bumpy spring bed. Customer Service needs improvement. Employee said since it was booked online they charged an extra fee in case any damage was done to the room. Never had that charge before and I've booked many times online. Empty lobby, but they were late checking me in; 30-40 minutes passed check in time.

The location was awesome! Staff was super nice!

The pillows were much to soft !

No, the bed was uncomfortable.

Too near IH45 thus much too noisy all night long. Perhaps some remodeling for noise abatement should be considered. The bed was supposed to be a "queen," but it was the smallest queen I've ever seen, therefore very uncomfortable for two adults to share. Also, we hate the duvet quilts, or whatever they're called. There should be some options for bedding, such as a lightweight blanket.

Great Beds!

Room was not ready by 3oclock. Tried checking in early at 1:45, nothing was ready so we settled for 3 which is check in time, went in around 3:30 the room was still not ready, front desk person seemed annoyed so he placed us in another room.

The staff was very accommodating, very helpful

Room was small, dingy. Iron was broken, the tub stopper did not hold water

I may have overlooked online but I was disappointed to find the entrance to rooms were on the outside

THE FREINDLY DRU

THE NOISE FROM DE ROAD 45

i would like an indoor pool

The staff was very nice and accomodating. We loved the beds, coverings, etc. It was so quite-having the refrig. microwave and hairdrying was a plus. Easy to get to the Pavillion, went to the Zac Brown Concert Saturday night.

Liked it all.

location, staff were excellent. however directions to get to the hotel were wrong on gps

Room 122 was very small, smelled like mold, mildew on ceiling ? water damaged, did not stay the second night. Mattress very uncomfortable.